Covid 19 – Update

At Magna IM, we have been following the governments updates closely to ensure we have always been complying with their advice and guidelines.


During lockdown we have been carrying out emergency work and mandatory gas inspections only, but are pleased to announce that from Monday 1st June we are offering our full range of services once again.


With a lot of hard work over the past few weeks to ensure measures are in place to keep our customers and employees safe at all times, we can’t wait to serve our customers once again.


  • Work will only be carried out by engineers who are fit and well and displaying no symptoms.
  • Engineers will always maintain a two-metre distance from customers.
  • Our engineers have been trained in safe working practises and given PPE including masks, gloves and sanitising wipes.
  • Magna IM will not attend any property where its inhabitants are isolating or being shielded.
  • Our customers will be asked to keep all family members clear of working areas and preferably in another room while the works are carried out.
  • Conversations will be kept to a minimum whilst inside your property.
  • To limit unnecessary contact and visits to properties, we will continue to offer video calls.


Together, we are all learning to do things differently because at this time more than ever, safety is paramount. Supporting our customers in new and innovative ways, we are defined by these moments, and are so proud of how our team are responding for each other and our customers.


As always, we are at the end of the phone or email so if you have any questions then please do get in touch.