About Us

Big enough to cope…small enough to care

 

 

Magna-IM is your local heating, plumbing, electrical, refurbishment and general maintenance services company.

 

We work with homeowners, landlords, business owners and commercial organisations locally and nationally. 

 

Founded in 1986, we’ve operated as a family run business for over thirty years. We have an extensive team of engineers who can support all aspects of property maintenance. Our commitment to staff training and development means that our team is qualified, certified, and experienced. 

What services do we provide?

 

 

Gas & Heating Services Installation and on-going Maintenance

Electrical services – from simple fittings to complete re-wires

Plumbing services – from repairing leaks to replacing complete systems

Air Conditioning System – installation and maintenance

Energy saving modifications – upgrading lighting systems with low running cost replacements

Property refurbishment & maintenance – from replacement kitchens and bathrooms to full extensions

Who do we provide these services to?

 

Home owners

Landlords

Letting Agents for both Commercial and Residential properties

Commercial Property and Business Owners

Housing Associations

Repairs and Maintenance for Insurance Companies

FM Companies

No job is too small for us to help… or too big for us to tackle

Technology providing fast response

 

We understand that when a customer has a problem a fast response is important. When you pick up the phone, our team of local support administrators are here to take your call, discuss your problem, and arrange an engineer visit.

We invest in technology to ensure we deliver the best possible service. We are operating on web-based, smartphone applications to manage engineer visits and follow up. You can be sure that your call will be answered quickly and then tracked through to completion, professionally and effectively.

Our engineers are available from 8am-5pm as standard, in addition to an out of hours service.  Your Engineer will contact you 20 – 30 minutes before they are due to arrive. We believe that it’s our attention to detail that brings our customers back to us again and again.